Standard IT Managed Services
Today’s emerging economy, companies rely heavily on IT to meet the competitive market demand. Wisensoft provides PPT (Professionals, Processes and Technology) to keep you ahead of your competitors. Our Professionals are exceptionally talented and energetic. Our process and technology are state-of-the-art. We are the invisible asset for your enterprise.
Wisensoft standard IT Managed Services features are:
Website Maintenance and Management
Our experience, professional and cost effective website maintenance and management services keeps your website up to date with products, company, news and others information. Our services also includes regular website visitor reporting and analysis.
Wisensoft Website Maintenance and Management services singular mission is
Align your website with your sales and marketing goals.
We provide Helpdesk support for all your software technical issues. Our custom made and ITIL compliant helpdesk solutions track all your service requests and automatically deliver to the support engineers according to the current workload.
Wisensoft provides Level 1 (Service Desk) through Level 3 (Technical Support) and online / live chat help supports for the enterprises.
Wisensoft Helpdesk Support staffs are Customer focused with excellent communication skills and have a friendly attitude and strive in
- Service Level Definition
- Full 24/7 Support
- Target Response time
Our Support services can be tailored to meet your Support needs and we are experts in providing the below managed services:
- Service Request Fulfillment Management
- Incident and Problem Management
- Change and Release Management
- Configuration Management Database
- Knowledge management
- Application Monitoring
- Continual Service Improvement
- Service Reporting
Today’s emerging world, the heart of every application management system is the database that is used to manage large volume of mission-critical business data required to face today’s complex business challenges.
Wisensoft’s Database Support Services are designed to assist you
- Database Health Checkups
- Data Migration
- Data Cleansing
Database Health Checks
Our MS SQL Server database tuning experts uses a well balanced approach to achieve optimized performance out of your database.
Our Heath Checks services:
- Machine Configuration
- Database Best Practice Configuration
- Database Performance
- Backup & Recovery
Wisensoft provides state-of-art and comprehensive database migration services to solve the challenges of large volume mission critical data migration.
Our Data Migration services include the end to end processing stream from source extract to staging, through validation, cleansing, reconciliation and transformation.
Out innovative and modernized database migration services uses best-of-breed PTTMQ approach for database migration
P – Planning Phase
T – Target System Configuration
T – Testing
M – Migration
Q – Quality Assurance
We provide affordable, quick and crisp database migration services for MS SQL Server, MySQL and MS Access.
Wisensoft’s Data Cleansing Services ensure your mission critical business data is error-free, accurate, consistent and correctly-formatted.
Wisensoft Data Cleansing Services
- Identification and removal of duplicate records or data
- Identification and tag similar records
- Export business mission critical data to MS-Word, PDF, HTML, xHTML, XML
- International Standard masking of postal codes / Zip and Addresses
- International Standard masking of Mobile / Telephone numbers for SMS and IVR
- Elimination of obsolete records / data’s
- Validate your prospective / customer addresses to meet the Geographical Information System(GIS) mapping and
demographic data sets for use with any GIS or Desktop Mapping Systems
- Genderization, Title Case Conversion, Currency Conversion, Abbreviation Expansion, Data Integrity Audits, De-duping and
Using our state-of-the-art software and innovative approach, we offer all kinds of Data Cleansing, Data Scrubbing, Data Analysis and Data Enrichment Services to retrieve quality data which is accessible to your customers and business partners.
Few of our latest clients for Standard IT Support Services